PRIVACY POLICY

Last Updated: 01 January 2026

PROVR TECHNOLOGY PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you visit or use our website.

By accessing or using our website, creating an account, submitting information, or making a purchase, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Billing address

• Shipping address

Payment Information

Details necessary to process your payment securely through authorized payment gateways.

We do not store complete debit card, credit card, or banking credentials on our servers.

Order Information

• Purchase history

• Order details

• Product preferences

• Customer support interactions

Technical Information

• IP address

• Browser type

• Device information

• Operating system

• Cookies and usage data

• Browsing activity on our website

2. Consent to Data Collection and Processing

By using our website, creating an account, placing an order, or submitting personal information, you expressly consent to the collection, storage, processing, and use of your personal data for the purposes described in this Privacy Policy.

You may withdraw your consent at any time by contacting us, subject to legal and contractual obligations.

3. Legal Basis for Processing

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), we process personal information on the basis of:

• Your consent

• Performance of contractual obligations

• Compliance with legal obligations

• Legitimate business interests such as fraud prevention, security, and service improvement

4. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate updates about your orders

• Provide customer support

• Send offers, promotions, and service-related communications

• Improve our website, services, and customer experience

• Prevent fraudulent transactions and ensure website security

• Conduct analytics and performance monitoring

• Comply with legal and regulatory requirements

5. Sharing of Information

We do not sell or rent your personal information.

However, we may share information with:

Service Providers

• Delivery partners

• Payment gateways

• Hosting providers

• Technology service providers

• Customer support providers

Legal Authorities

If required by law, court order, government authority, or to protect our legal rights and prevent misuse.

Business Transfers

In connection with mergers, acquisitions, restructuring, or sale of business assets.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide services

• Meet tax and accounting requirements

• Resolve disputes

• Prevent fraud

• Comply with legal obligations

When information is no longer required, it is securely deleted, anonymized, or destroyed.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, disclosure, alteration, or destruction.

These measures include:

• SSL encryption

• Secure hosting infrastructure

• Restricted access controls

• Secure payment processing

However, no method of transmission over the internet is 100% secure.

8. Cookies

Our website uses cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Remember preferences

• Improve website performance

You may disable cookies through your browser settings, but some website features may not function properly.

9. Your Rights

Subject to applicable laws, including the DPDP Act, 2023, you have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of personal information

• Withdraw consent

• Object to certain processing activities

• Opt out of marketing communications

• File grievances regarding data handling

To exercise your rights, contact us using the details below.

10. International Data Transfers

Your information may be processed or stored on servers located outside your state or country through trusted service providers.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

11. Children’s Privacy

Our services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will take steps to delete such information promptly.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of such websites and encourage users to review their privacy policies before providing personal information.

13. Grievance Officer

For concerns regarding privacy, personal information, or data processing, you may contact:

Grievance Officer

PROVR TECHNOLOGY PRIVATE LIMITED

Name: Thomus 

📧 Email: info@provrtechnology.com

📞 Phone: +91 7042157893

🏢 OFFICE NO. 507, TOWER 4, NX ONE, PLOT NO. 17, TECHZONE-IV, GREATER NOIDA WEST, GAUTAM BUDDHA NAGAR, NOIDA, UTTAR PRADESH – 201301

We aim to acknowledge and resolve grievances within a reasonable period in accordance with applicable laws.

14. Policy Updates

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.

15. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

PROVR TECHNOLOGY PRIVATE LIMITED

📧 Email: info@provrtechnology.com

📞 Phone: +91 7042157893

🏢 OFFICE NO. 507, TOWER 4, NX ONE, PLOT NO. 17, TECHZONE-IV, GREATER NOIDA WEST, GAUTAM BUDDHA NAGAR, NOIDA, UTTAR PRADESH – 201301