Shipping Policy

Last Updated: 31 July 2025

Welcome to PROVR TECHNOLOGY PRIVATE LIMITED (“we”, “our”, “us”). This Shipping Policy describes how orders placed on our website are processed, shipped, and delivered. By placing an order with us, you agree to the terms outlined below.

1. Order Processing

• All orders are processed only after successful payment confirmation.

• Orders are typically processed and dispatched within 1–4 business days, excluding Sundays and public holidays.

• Processing times may vary during peak demand periods, promotional offers, or unforeseen circumstances.

2. Shipping Locations

• We currently ship within India only.

• Delivery is subject to serviceability of the shipping address by our courier and logistics partners.

3. Shipping Charges

• Shipping charges, if applicable, will be clearly shown at checkout before order confirmation.

• All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

• Shipping fees are non-refundable once the order has been dispatched.

4. Estimated Delivery Timeline

• Delivery timelines depend on the customer’s location, product availability, and courier partner.

• Any delivery dates provided are estimated and not guaranteed.

• Delays may occur due to courier delays, weather conditions, regional restrictions, or other external factors beyond our control.

5. Shipment Tracking

• Once your order is shipped, tracking details will be shared via email or SMS, where available.

• Customers can track their orders using the provided tracking information.

6. Delays & External Factors

• PROVR TECHNOLOGY PRIVATE LIMITED is not responsible for delays caused by courier partners, natural calamities, strikes, government actions, or other circumstances beyond our reasonable control.

• We will make reasonable efforts to keep customers informed in case of significant delays.

7. Incorrect Address & Failed Delivery

• Customers are responsible for providing accurate and complete shipping information at checkout.

• We are not liable for delivery failures due to incorrect, incomplete, or unreachable addresses.

• If an order is returned due to failed delivery attempts, additional re-shipping charges may apply.

8. Damaged, Missing, or Incorrect Items

• If you receive a damaged, missing, or incorrect product, please notify us within 48 hours of delivery.

• Supporting images or videos may be required for verification and resolution.

• Resolution will be handled as per our Return & Refund Policy, if applicable.

9. Delivery Confirmation

• An order is considered successfully delivered once it has been handed over at the shipping address provided during checkout.

• Any delivery-related issues must be reported within the applicable reporting timeframe.

10. Changes to Shipping Policy

• We reserve the right to update or modify this Shipping Policy at any time without prior notice.

• Changes will be effective immediately upon posting on the website.

11. Contact Information

For any shipping-related questions or support, please contact us:

PROVR TECHNOLOGY PRIVATE LIMITED
📧 Email: info@provrtechnology.com
📞 Phone: +91 7042157893
📍 Address: Office No. 507, Tower 4, NX One, Plot No. 17, Techzone-IV, Greater Noida West,
Gautam Buddha Nagar, Uttar Pradesh – 201301, India